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Tag: customer service skills

How Customer Support Automation Works

Posted on January 20, 2022 By DirectoryElite Team
How Customer Support Automation Works

When implemented properly, customer support automation can significantly improve your customers’ experience, and empower your support-related employees. It can also reduce the amount of time spent on repetitive tasks, since automation allows your reps to work from a single location rather than hopping from one app to another. In addition to boosting customer satisfaction, the…

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